Privacy Policy 2019

The Rum Story

Registered address – 27 Lowther Street, Whitehaven, Cumbria, CA28 7DN
Data Protection Officer contact details –
Phone Number 01946 592933

Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”).

Who are we?
The Rum Story is the data controller (contact details above). This means it decides how your personal data is processed and for what purposes.

How do we process your personal data?
When subscribing to a mailing list with The Rum Story you agree to provide us with your personal data for use in a marketing capacity. It is your responsibility to ensure that the data provided is kept up to date by advising us of any changes applicable. This data is retained for contact, analysis, statistical purposes in line with our business. The Rum Story complies with its obligations under the General Data Protection Regulations by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

The Rum Story will not share any of your information with any third-party; your date is solely to be used for keeping you updated on events, news, updates and offers in relation to our business which covers The Rum Story attraction, the Rum Story Shop, The Courtyard Café and the Jefferson’s Gift Shop.

Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -

  • The right to request a copy of your personal data which The Rum Story holds about you;
  • The right to request that The Rum Story corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for The Rum Story to retain such data;
  • The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable.
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, where applicable.
  • The right to lodge a complaint with The Rum Story Office.

Please email us at The Rum Story: (ensure you provide proof of identification when emailing) if:

  • you object to your personal details being processed, or
  • you believe The Rum Story hold the incorrect details for you and would like The Rum Story to rectify the data we hold, or
  • you would like The Rum Story to delete the data we hold for you, or
  • you would like to restrict how The Rum Story processes your data.

Contact Details
To exercise all relevant rights, queries of complaints please contact The Rum Story by emailing, or by post to The Rum Story, 27 Lowther Street, Whitehaven, Cumbria, CA28 7DN.